refund

Thank you! Instead of a refund, many of you chose to donate your refund (partially). We sincerely thank everyone who made this generous choice. Your donations will be distributed among the following organizations: Proper Strand Lopers, Klaprozen VZW, Vogelbescherming Vlaanderen, and For All Who Love Foundation.

The deadline to request a refund or donate your balance was from August 15th at 08:00 until August 25th at 08:00. Please be aware that refunds and donations were not automatic and had to be requested manually using the code on your wristband. We communicated this flow thoroughly on our website, via social media to all followers and through newsletters sent to all ticket buyers. Refund requests included a €1.50 administration fee and could take up to 10 days to process. Please note that money won in contests or any additional cup value was not refundable.