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Frequently Asked Questions

Accommodation

WECANDANCE21 will provide accommodation near the festival site. Stay tuned and keep an eye on the website. More information coming soon.

Afterparties

There are no official WECANDANCE afterparties. If you’re not ready to go home after the festival, check out the neighbouring clubs and remember to stay safe! Don’t drink and drive.

Charge mobile phones

We’ll have a charging point at the festival. 

Drugs & Alcohol

Drugs are in any case forbidden. Only legal medical drugs are allowed. Anyone caught with illegal drugs will be removed from the festival site.

It is forbidden to bring alcohol onto the festival site. We will not serve strong alcohol under the age of 18 or beer under the age of 16.

Ecocoins

When entering the festival area, you will receive a free ecocoin. This is the payment for your first cup, PET bottle or can. When you order a new drink, you simply exchange your old cup for a new one. Help us keep the beach clean and don’t throw away your cup, bottle or can. When you lose it, you will have to buy a new one. This is a non-refundable purchase.

Food & Drinks

Visitors are not allowed to bring their own food and drinks. There are enough options on the festival site in our bars, food market and brand new taquería and plant-based corner. Discover our food line-up here.

House rules

Please keep the beach clean. Garbage cans are spread over the beach, so please use them, also for your extinguished cigarette butts. 

All other terms can be found in our General Agreement and Conditions.

Lockers

There will be lockers available at the festival site.

Don't forget to get your stuff before leaving. All items left behind will be gathered and brought to the local police of Zeebrugge with all other lost items.

Lodewijk Coiseaukaai 3
8000 Brugge
Tel. 050/44.88.44
Fax. 050/44.88.99

Merchandise

We will sell our official WECANDANCE merchandise in our experience market at the festival. 

Opening hours

Friday August 6th 2021          5 PM – 12 AM
Saturday August 7th 2021     12 PM – 1 AM
Sunday August 8th 2021     12P M – 1 AM

Photo & Video

Your own material
Simple (digital) cameras and phones with cameras are allowed, professional cameras aren’t. This means that cameras with an interchangeable lens and larger cameras aren’t allowed on the festival site unless you’re entering the festival as press and requested a photo pass.

Recording for promo
By entering the festival you give your automatic and explicit approval:

- to being photographed and filmed,
- to the organisation and its partners to use and broadcast all images and footage for promotional purposes of the festival.

Recording for safety
Camera surveillance in accordance with the law of 21 March 2007 is used on the festival site. This means that registration and saving of all images and footage by the police and/or organisor will be conducted for the purposes of maintaining and complying with site security.

More information in our General Terms and Conditions.

Refunds

If you have W's left on your bracelet, you can request a refund. They don’t take place automatically and can only be requested during a limited time period from August 11th 8AM until August 21st 8AM.

→ Please click this link if you would like to request a refund: https://refunds.playpass.eu/en/events/wecandance-2019

• Make sure to fill in only the bottom code on your chip starting with "04".

• It can take up to 10 days after the link is closed for the refund to be fully processed.

• Note that free W's (won with contests or extra W's in packages that we sold in our ticket shop) are not refundable.

• If you experience problems or if you still haven’t received your money after 10 days, please contact cashless@wecandance.be.

​​​​​​​• Minimum balance and transaction fee is set to 1W (€1,43).

More information can be found in our General Agreement.

Social Media

Timetable

Available here by the end of July.

Work at WECANDANCE

We don’t work with volunteers, but students are more than welcome to join our team via Team Work.

Advertising and promo

Flyers, posters or any other kinds of advertisements are not allowed without permission of the WECANDANCE organization.

For any other question about advertising or promotion at our festival, please contact info@wecandance.be.

Cashless

Currency

WECANDANCE is a cashless festival. We use W’s as our currency to pay for everything you purchase at the festival. You can buy them online with your ticket to avoid queueing at the festival, or you can just decide at WECANDANCE to buy them with cash or debit card.

W's are only sold in multiples of €10 and are only valid on site.

Bracelet

The W's you purchase in our ticket shop to spend at the festival will be charged onto a bracelet chip that you'll receive at the entrance of the festival. Mind that the W's are linked to your ticket and bracelet. For example, if you add €100 to one Saturday ticket, the amount will be charged onto the Saturday ticket holder’s bracelet and no one else’s. 

Charging

ONLINE: W’s cannot be bought without a festival ticket. In other words, you have to buy a festival ticket first to add W’s during the same online order.  in order to purchase W’s. 

ON SITE: If you already bought your ticket and just need W’s or if you’d like to wait before buying W’s, you can buy them at the festival with cash or debit card.

Refund

If you have W's left on your bracelet, you can request a refund. They don’t take place automatically and can only be requested during a limited time period from August 11th 2021 8AM until August 21th 2021 8AM.

• Make sure to fill in only the bottom code on your chip starting with "04".

• It can take up to 10 days after the link is closed for the refund to be fully processed.

• Note that free W's (won with contests or extra W's in packages that we sold in our ticket shop) are not refundable.

• If you experience problems or if you still haven’t received your money after 10 days, please contact cashless@wecandance.be.

​​​​​​​• Minimum balance and transaction fee is set to 1W (€1,43).

​​​​​​​• Ecocoins are non-refundable

More information can be found in our General Agreement.

Info

If you haven't found the answer you're looking for, please contact cashless@wecandance.be for questions about our cashless system or check our FAQs (link to FAQs, open in same tab) for other information.

Disabilities

People who are disabled can contact us at info@wecandance.be. We look into every case to see what we can do to get you moving around smoothly. We want everyone to have a comfortable and unforgettable experience at our event.

Ear Protection

Take care of your ears! Bring earplugs or use the ones we provide at the festival thanks to Safe ‘n Sound.

First Aid

There will be security around and on the festival site. We'll also have a first aid post marked clearly on our festival map published shortly before the festival takes place. In case of emergency, please go there and follow their instructions.

General Terms and Conditions

Location

Lost & Found

All lost and found items will be gathered at the entrance of the festival at our Lost & Found booth. After the festival, all items are brought to the local police station:

Lodewijk Coiseaukaai 3
8000 Brugge
Tel. 050/44.88.44
Fax. 050/44.88.99

Should you forget or lose anything, please check our Lost & Found booth first, then the police station.

Minimum age

The minimum age for WECANDANCE is 18. If you are younger than 18 (eighteen), you will be denied access to the festival, except under the supervision and responsibility of your parent and/or guardian and with an absolute minimum age of 18 (eighteen).

Don’t forget to bring your passport or ID.

Children younger than twelve years old can enter the festival for free under the supervision of a parent and/or legal guardian.

Payment Methods

Tickets and W’s can be bought with cash of with debit card online or at the festival. You can also buy everything in advance in our ticket shop to avoid queueing.

Press requests

All press requests can be submitted from April until July 31st to press@wecandance.be

Please mail us all following information:


Name of attendees + roles
Days attending
Photo pass needed
Photo imagery or video footage needed
Content you’d like to publish
Date of publishing
Any other specifics or comments

Note that we will be reviewing every request in July and August, we’ll get back to you during that period.

Safety and security

General safety

Please read in full here.

Recording for safety

Camera surveillance in accordance with the law of 21 March 2007 is used on the festival site. This means that registration and saving of all images and footage by the police and/or organiser will be conducted for the purposes of maintaining and complying with site security.

/#safety-security

General

The security of our visitors, artists and entourage, crew and people of Zeebrugge and neighbouring villages is a number one priority to the organization of WECANDANCE. Our security measures were taken in consultation with the police, the emergency services and local government. 

All visitors can be subject to a full hand search. They are deemed to cooperate and to open their bags spontaneously in order to show the contents to security and crew members responsible for the search. Small backpacks and handbags (max. 45 cm high) will be allowed on site after search. 

We have set out clear guidelines concerning all items that are allowed or forbidden at the festival (see list* below). 

Not allowed:

  • Professional photo, video and audio recording equipment
  • Tripods, selfiesticks, drones
  • Food or beverages (alcoholic and non-alcoholic, except water in plastic bottls for campers)
  • Glass, plastic bottles, cans, beverage boxes (except water in plastic bottls for campers)
  • Camelbags 
  • Drugs (people who have to take medication are advised to bring a medical certificate)
  • Fireworks, explosives, torches and any other flammable products
  • Weapons, knives and other sharp items
  • Portable benches or chairs (except foldable camping chairs at the camping site)
  • Inflatable items (pools, balls, chairs and sofas…)
  • Non-drinkable gels and liquids such as deodorant, 

Tickets

If you've lost your ticket, didn't receive it or have any other problem, please contact Eventix. Visit their website for more information.

You can buy your tickets online or at the entrance of the festival as long as it's not sold out.

Buying tickets means you agree to our general terms and conditions.

Tickets cannot be cancelled nor exchanged for another day. However, tickets don't have to be registered in your name. You can buy tickets for you and your friends.

Printing your ticket is not necessary. Show it on your mobile phone and save some trees.

Hospitality packages

Single tickets for the hospitality packages are not for sale. 

For enquiries about and bookings for group hospitality arrangements, please contact vip@wecandance.be.