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Frequently Asked Questions

Cashless

Currency

WECANDANCE is a cashless festival. We use W’s as our currency to pay for everything you purchase at the festival. You can buy them online with your ticket to avoid queueing at the festival, or you can just decide at WECANDANCE to buy them.

Bracelet

The W's you purchase in our ticket shop to spend at the festival will be charged onto a bracelet chip that you'll receive at the entrance of the festival. Mind that the W's are linked to your ticket and bracelet. For example, if you add €25 to one Saturday ticket, the amount will be charged onto the Saturday ticket holder’s bracelet and no one else’s. 

Charging

ONLINE: W’s cannot be bought without a festival ticket. In other words, you have to buy a festival ticket first to add W’s during the same online order.  in order to purchase W’s. 

ON SITE: If you already bought your ticket and just need W’s or if you’d like to wait before buying W’s, you can buy them at the festival with cash or debit card.

Refund

If you have W's left on your bracelet, you can request a refund. They don’t take place automatically and can only be requested during a limited time period mid to end of August.

• Make sure to fill in only the bottom code on your chip starting with "04".

• It can take up to 10 days after the link is closed for the refund to be fully processed.

• Note that free W's (won with contests or extra W's in packages that we sold in our ticket shop) are not refundable.

• If you experience problems or if you still haven’t received your money after 10 days, please contact info@wecandance.be.

• Minimum balance and transaction fee is set to 1W (€1,43).

​​​​​​​• Ecocoins are non-refundable

More information can be found in our General Agreement.

Info

If you haven't found the answer you're looking for, please contact info@wecandance.be for questions about our cashless system.

Drugs & Alcohol

Drugs are in any case forbidden. Only legal medical drugs are allowed. Anyone caught with illegal drugs will be removed from the festival site.

It is forbidden to bring alcohol onto the festival site. We will not serve strong alcohol under the age of 18 or beer under the age of 16.

First Aid

There will be security around and on the festival site. We'll also have a first aid post marked clearly on our festival map published shortly before the festival takes place. In case of emergency, please go there and follow their instructions.

General Terms and Conditions

Lost & Found

All lost and found items will be gathered at the entrance of the festival at our Lost & Found booth. After the festival, all items are brought to the local police station:

Lodewijk Coiseaukaai 3
8000 Brugge
Tel. 050/44.88.44
Fax. 050/44.88.99

Should you forget or lose anything, please check our Lost & Found booth first, then the police station.

Opening hours

Friday          12 PM – 12 AM
Saturday      12 PM – 12 AM
Sunday        12P M – 12 AM

Entrance until 10pm

Press requests

All press requests can be submitted to press@wecandance.be

Please mail us all following information:

Name of attendees + roles
Days attending
Photo pass needed
Photo imagery or video footage needed
Content you’d like to publish
Date of publishing
Any other specifics or comments.

Safety and security

General safety

Please read in full here.

Recording for safety

Camera surveillance in accordance with the law of 21 March 2007 is used on the festival site. This means that registration and saving of all images and footage by the police and/or organiser will be conducted for the purposes of maintaining and complying with site security.

/#safety-security

General

The security of our visitors, artists and entourage, crew and people of Zeebrugge and neighbouring villages is a number one priority to the organization of WECANDANCE. Our security measures were taken in consultation with the police, the emergency services and local government. 

All visitors can be subject to a full hand search. They are deemed to cooperate and to open their bags spontaneously in order to show the contents to security and crew members responsible for the search. Small backpacks and handbags (max. 45 cm high) will be allowed on site after search. 

We have set out clear guidelines concerning all items that are allowed or forbidden at the festival (see list* below). 

Not allowed:

  • Professional photo, video and audio recording equipment
  • Tripods, selfiesticks, drones
  • Food or beverages (alcoholic and non-alcoholic, except water in plastic bottls for campers)
  • Glass, plastic bottles, cans, beverage boxes (except water in plastic bottls for campers)
  • Camelbags 
  • Drugs (people who have to take medication are advised to bring a medical certificate)
  • Fireworks, explosives, torches and any other flammable products
  • Weapons, knives and other sharp items
  • Portable benches or chairs (except foldable camping chairs at the camping site)
  • Inflatable items (pools, balls, chairs and sofas…)
  • Non-drinkable gels and liquids such as deodorant, 

Tickets

If you've lost your ticket, didn't receive it or have any other problem, please contact Eventix. Visit their website for more information.

You can buy your tickets online or at the entrance of the festival as long as it's not sold out.

Buying tickets means you agree to our general terms and conditions.

Tickets cannot be cancelled nor exchanged for another day. However, tickets don't have to be registered in your name. You can buy tickets for you and your friends.

Printing your ticket is not necessary. Show it on your mobile phone and save some trees.

Disabilities

People who are disabled can contact us at info@wecandance.be. We look into every case to see what we can do to get you moving around smoothly. We want everyone to have a comfortable and unforgettable experience at our event.

Ear Protection

Take care of your ears! Bring earplugs or use the ones we provide at the festival thanks to Safe ‘n Sound.

Food & Drinks

Visitors are not allowed to bring their own food and drinks. There are enough options on the festival site in our bars and food market. 

House rules

In = in // out = out
You can enter the festival until 10pm
WECANDANCE is a +18 event

Please keep the beach clean. Garbage cans are spread over the beach, so please use them, also for your extinguished cigarette butts. 

Please have respect for all visitors, our crew & the neighborhood. 

 

Lockers

There will be lockers available at the festival site.

Don't forget to get your stuff before leaving. All items left behind will be gathered and brought to the local police of Zeebrugge with all other lost items.

Lodewijk Coiseaukaai 3
8000 Brugge
Tel. 050/44.88.44
Fax. 050/44.88.99

Minimum age

The minimum age for WECANDANCE is 18. If you are younger than 18 (eighteen), you will be denied access to the festival, except under the supervision and responsibility of your parent and/or guardian and with an absolute minimum age of 18 (eighteen).

Don’t forget to bring your passport or ID.

Children younger than twelve years old can enter the festival for free under the supervision of a parent and/or legal guardian.

Photo & Video

Your own material
Simple (digital) cameras and phones with cameras are allowed, professional cameras aren’t. This means that cameras with an interchangeable lens and larger cameras aren’t allowed on the festival site unless you’re entering the festival as press and requested a photo pass.

Recording for promo
By entering the festival you give your automatic and explicit approval:

- to being photographed and filmed,
- to the organisation and its partners to use and broadcast all images and footage for promotional purposes of the festival.

Recording for safety
Camera surveillance in accordance with the law of 21 March 2007 is used on the festival site. This means that registration and saving of all images and footage by the police and/or organisor will be conducted for the purposes of maintaining and complying with site security.

More information in our General Terms and Conditions.

Refunds

If you have W's left on your bracelet, you can request a refund. They don’t take place automatically and can only be requested during a limited time period as from mid August.

• Make sure to fill in only the bottom code on your chip starting with "04".

• It can take up to 10 days after the link is closed for the refund to be fully processed.

• Note that free W's (won with contests or extra W's in packages that we sold in our ticket shop) are not refundable.

• If you experience problems or if you still haven’t received your money after 10 days, please contact info@wecandance.be.

• Minimum balance and transaction fee is set to 1W (€1,43).

More information can be found in our General Agreement.

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