INFO — here's what you need to know
The refund link will be published on our website Wednesday 17.08.22 at 8 AM.
You can request a refund or donate your unspent W’s to River Cleanup. Do note that refunds (and donations) don’t take place automatically; they can only be requested during a limited period from the 17th of August at 8 AM till the 26th of August at 8 AM. It can take up to 7 days for the refund to be fully processed. Please note that free W’s won with contests or extra W’s added in packages sold through our ticket shop are not refundable.
If you experience problems or have questions regarding W’s, wristbands or refunds, please contact firstname.lastname@example.org.
— About River Cleanup
River Cleanup is on a mission to stop 11 billion kg of plastics from reaching our oceans, every year! The Belgian non-profit activated 170.000 people in 58 countries along 161 rivers and launched school programs to inspire and educate the next generations. They successfully transformed polluted regions by focussing on structural change instead of short-term solutions. Your donation will allow River Cleanup to extend this structural change to more regions.
- LOST & FOUND
After 15.08.2022 all lost and found items will be stored at our local police station:
Lodewijk Coiseaukaai 3
If you’re sure (Airtag of find my Iphone) your lost item is on our event beach you can head to our crew entrance until 15.08.2022 to gain access to our site. Do note that lost items are hard to find since we’re a beach and sand is tough.
WECANDANCE is a fully cashless festival! This means that on-site, you will only be able to use one method of payment: the chip on your wristband. You can add money to your wristband online before and during the festival by using Payconiq by Bancontact or at one of the top-up points on the beach.
Here’s how cashless works:
- BUY A WECANDANCE TICKET (AND SOME W’S)
- RECEIVE YOUR WRISTBAND AT THE ENTRANCE
- PAY CASHLESS TO ENJOY OUR FOOD & DRINKS
- TOP UP YOUR WRISTBAND ON SITE:
- AVOID THE QUEUE: SCAN AND TOP UP WITH THE PAYCONIQ BY BANCONTACT APP
- TOP UP BY CARD OR CASH AT THE REGISTER
- SPLIT THE BILL WITH PAYCONIQ BY BANCONTACT
- REFUND OR DONATE ANY LEFTOVER FUNDS POST-EVENT
Your cashless account will automatically link to your e-ticket. When scanning your e-ticket at the entrance, your money goes on to your wristband – easy! Using our currency (W’s) and a cashless system ensures quicker payments and faster queueing at our bar and food courts so you can all concentrate on dancing rather than standing in line.
Do note that all cups, pets and other single plastics have value this year to prevent anything from ending up on the beach. So, exchange them at the bars to get your deposited money back.
On-site, you will only be able to use one method of payment: the chip on your wristband. The W’s you purchase pre-event in our ticket shop will be charged onto your WECANDANCE wristband that you’ll receive at the entrance. You can add money to your wristband online before and during the event by using Payconiq by Bancontact or at one of the top-up points on the beach. Do note that all top-ups of W’s are linked to your ticket and thus wristband. For example, if you add €75 to your Saturday ticket, the amount will be charged onto your Saturday ticket wristband and no one else’s.
Should you lose your wristband, please ask for information at the CASHLESS HELPDESK on our festival grounds.
We don’t do rules at WECANDANCE, we have expectations. As a festival we expect everyone entering our grounds to respect one another and act supportive.
Please read our full document regarding your and our safety here.
Everyone at WECANDANCE joins us to have the time of their life, enjoying wondrous DJ’s, mouthwatering food, dancing to the sunset and staring at endless sea views. As an organisation of a festival, we do what we do to offer every one of our dancers an experience of freedom. A feeling of relief, bliss and being themselves is irreversibly linked to feeling safe, supported and respected. Festival grounds are there to generate magical memories, nothing more or less. No one has the right to act in a way that influences that feeling of joy for another guest. In the past, for too many, music festivals have become an occasion they’d rather forget and that breaks our hearts. Anyone who crosses a line with anyone else will be handed over to the police for investigation. We don’t do sorry. We ask you to think before you act. And think right. It’s 2022. Time’s up.
We’re a temporary venue to be rediscovered every year so we understand that victims of harassment or discrimination may not know where to report a crime or access help. Know that help is all around you, you can: 1. talk to our CREW, 2. contact us via WhatsApp, 3. head to our SAFE SPACE to talk to our safety ambassadors, 4. or look for our ehbo. Our Safe Space is a low stimulus zone left of our entrance where you can recharge, inform and ask for help. Our trained safety ambassadors are present to give you appropriate aid and support on our beach.
Have fun, but act responsibly. Entering our festival grounds means you agree to all of the things above. Thanks for being a part of our community, we love you!
Need more information, help or have anything to add? Please contact email@example.com!
Since it’s 2022 we like to assume that we don’t need to explain that we give great importance to doing good, green and well for the planet, each edition, we ask our visitors, team, artists and suppliers to care of each other and to be kind to our beach too. And even when it seems super easy and everyone knows the drill it’s quite the task to be kind to the planet as a festival (on the beach).
Being as environmentally sustainable as possible depends on the choices we make as a festival and the effort we put into it. To avoid more harm being done to the climate, water, soil, animals, raw materials and biodiversity we are committed to eco-friendly solutions and conscious choices regarding transport, energy, waste, material choices, water, catering and many more. It’s a growing process. New techniques arise and cross our path every day towards a greener future for festivals – like us – on the beach.
Read our full growing green approach via this link.
We want to practice what we preach, but we need the help of our visitors, teams, artists and suppliers to reach our sustainability goals!
Here are some things you can do as a visitor to make our festival become greener every day:
- MOBILITY — We encourage coming by bike, using public transport or carpooling (the more passengers the merrier)!
- LEAVE NO TRACE — Bottles, cans and pets have a value, so make sure to return them to get your deposit back & keep the beach clean with us.
- ORDER WHAT YOU EAT — The only food waste at our festival is what’s left on your plate. Help us reduce it by finishing your food & order consciously.
- RECYCLE — you know the drill, if you consciously throw away your waste in the designated bins you help the planet.
- TAKE CARE OF EACHOTHER — sustainability is not only about the planet: but also about people – head to our safe space for reports and questions.
It’s a growing process; it’s more than a lot of work, but most of all: it’s necessary. We don’t want our love of dancing to come at the cost of the planet any more than it already did. Let’s do this together for our future and the future of festivals. Thank you from the bottom of our hearts (and earth) to generate a positive impact on our beach.
All other terms can be found in our General Agreement and Conditions.
- PHOTO / VIDEO
Your own material — Simple (digital) cameras and phones with cameras are allowed, professional cameras aren’t. Cameras with an interchangeable lens and larger cameras aren’t allowed on the festival site unless you’re entering the festival as press and requested a photo pass in advance.
Recording for promo — By entering the festival you give your automatic and explicit approval:
– to being photographed and filmed,
– to the organization and its partners to use and broadcast all images and footage for promotional purposes of the festival.
Recording for safety — Camera surveillance in accordance with the law of 21 March 2007 is used on the festival site. This means that registration and saving of all images and footage by the police and/or organizer will be conducted for the purposes of maintaining and complying with site security.
More information in our General Terms and Conditions.
FAQ — feel free to ask any other question through our social media channels or mail firstname.lastname@example.org
- I want to work at #WECANDANCE23
Sounds like a good plan! Make sure to mail your details to email@example.com.
WECANDANCE has no volunteer program you can join since we’re a commercial company, not a VZW.
- Advertising and promo
Flyers, posters or any other kinds of advertisements are not allowed without the permission of the WECANDANCE organization. For any other questions about advertising or promotion at our festival, please contact firstname.lastname@example.org and include PROMO INQUIRY as a subject.
- Disability & access for everyone
We’re dedicated to making our festival fully accessible for all festival fans including visitors with special wishes and needs.
What do we take care of?
- Accessible sanitation, gender neutral and water flushed
- A reserved parking zone and Kiss & Ride
- Possibility to rent our beach wheelchairs
- An alternate entrance if needed
- Our Safety Ambassadors are responsible for providing support and information on site.
Do note that WECANDANCE is a festival on the beach, so will never be 100% accessible. Visitors who require additional assistance can contact us at email@example.com and indicate which facilities you wish to use. We look into every case to see what we can do to get you moving around smoothly so that we can offer everyone a comfortable and unforgettable experience at WECANDANCE.
- General safety
Please read in full here.
The security of our visitors, artists and entourage, crew and people of Zeebrugge and neighbouring villages is a number one priority to the organization of WECANDANCE. Our security measures were taken in consultation with the police, the emergency services and local government. All visitors can be subject to a full hand search. They are deemed to cooperate and to open their bags spontaneously in order to show the contents to security and crew members responsible for the search. Small backpacks and handbags (max. 45 cm high) will be allowed on site after the search.
We have set out a clear list covering all items that are forbidden at the festival grounds: Professional photo, video and audio recording equipment, tripods, selfie sticks, drones, food or beverages (alcoholic and non-alcoholic), glass, plastic bottles, cans, beverage boxes, camel bags, drugs (people who have to take medication are advised to bring a medical certificate), fireworks, explosives, torches and any other flammable products, weapons, knives and other sharp items, portable benches or chairs, inflatable items (pools, balls, chairs and sofas…), non-drinkable gels and liquids such as deodorant